Brand positioning, market research and customer perceived value.
NPS-surveys to measure customer loyalty
Measure customer loyalty with the NPS questionnaire. Conduct customer segmentation based on brand loyalty. Find out what factors are important to be able to retain customers.
Our AI provides answers to what factors are significant for those respondents who score high on the NPS scale. At the same time, answers can be found on what is important for those respondents who score very low on the NPS scale.
Bedre brand positionering med kunde feedback
Understand customer expectations and find out how to exceed them. Use a questionnaire survey to uncover customers' experience of a brand and how this brand is perceived in relation to competing brands.
Our analysis filters can detect differences in customer customer segments, customer needs analyzes and underlying attitudes.
Track the changing trends
Through automated distribution of questionnaires, you can spot the development of trends in your target group. Analyze your development in engaging customers around your brand and your business.
Customer needs change. Therefore, a periodic repeated reviews of customer satisfaction and customer engagement are necessary, in order to provide customers with the best service and a product that exceeds their expectations.
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